Important Information

Navigator Credit Union
PO Box 1647
Pascagoula, MS 39568-1647


Routing Number

Phone Numbers

Jackson County, MS
Harrison County, MS
‘N Touch Audio
Corporate Fax
Member Contact Center
Fax 228-285-8392
Monday - Friday: 8:30 a.m. - 5:00 p.m.
Saturday: 8:30 a.m. - 1:00 p.m.

To report your VISA® Debit Card lost or stolen

Call 800-472-3272 or

24 hours a day

To report your VISA® Credit Card lost or stolen

Call 844-700-0990
7:00 a.m.-9:00 p.m.
Monday - Friday

Call 301-945-3564
after 9:00 p.m. and weekends

To report fraudulent activity on your account


For your protection, Navigator Credit Union utilizes a fraud prevention service to monitor account activity and look for transactions out of your normal spending pattern.  You may receive a call  to verify suspicious transactions but will never be asked to provide your account number or other personal information. If you are unable to be reached, a hold may be placed on your card to prevent potential fraud.

Additional Fraud Prevention tips

  • Always keep your phone number and address updated on your Navigator account so you can be contacted in the event of suspicious activity.
  • Monitor transactions on your account with ease by utilizing Navigator’s free Mobile app and Online Banking. 
  • Be sure to set up e-Alerts to notify you instantly by text or email of activity on your account.
  • Remember, if fraudulent charges occur on your account, we are here to help.  You can call or visit any branch to dispute the charges.