Navigator Credit Union
PO Box 1647
Pascagoula, MS 39568-1647
Email is not a secure method of correspondence. Please do not include sensitive information (Member number, account number, social security number or date of birth) in your email message.
To change your VISA® Debit Card PIN
24 hours a day
Press 1 – “To Activate Your Card.” Follow the prompts. You will have the option to keep the same PIN or to create a new PIN. If you do not know your current PIN, enter any 4 digits when asked for your PIN, then follow the prompts to keep your current PIN or create a new PIN.
For your protection, Navigator Credit Union utilizes a fraud prevention service to monitor account activity and look for transactions out of your normal spending pattern. You may receive a call to verify suspicious transactions but will never be asked to provide your account number or other personal information. If you are unable to be reached, a hold may be placed on your card to prevent potential fraud.
Additional Fraud Prevention tips
- Always keep your phone number and address updated on your Navigator account so you can be contacted in the event of suspicious activity.
- Monitor transactions on your account with ease by utilizing Navigator’s free Mobile app and Online Banking.
- Be sure to set up e-Alerts to notify you instantly by text or email of activity on your account.
- Remember, if fraudulent charges occur on your account, we are here to help. You can call or visit any branch to dispute the charges.