Important Information

Navigator Credit Union
PO Box 1647
Pascagoula, MS 39568-1647

Email
service@navigatorcu.org

Routing Number
265377950

Phone Numbers

Jackson County, MS

228-475-7300

Harrison County, MS

228-539-6054

Alabama

251-602-6294

Toll-Free

1-800-344-3281

‘N Touch Audio

228-474-3480

Corporate Fax

228-285-8407

Member Service Center

Fax 228-285-8392

To report your VISA® Debit Card lost or stolen

Call 800-472-3272 or
973-682-2652

24 hours a day

To report your VISA® Credit Card lost or stolen

Call 844-700-0990
7:00 a.m.-9:00 p.m.
Monday - Friday

Call 301-945-3564
after 9:00 p.m. and weekends

To report fraudulent activity on your account

877-253-8964

For your protection, Navigator Credit Union utilizes a fraud prevention service to monitor account activity and look for transactions out of your normal spending pattern.  You may receive a call  to verify suspicious transactions but will never be asked to provide your account number or other personal information. If you are unable to be reached, a hold may be placed on your card to prevent potential fraud.

Additional Fraud Prevention tips

  • Always keep your phone number and address updated on your Navigator account so you can be contacted in the event of suspicious activity.
  • Monitor transactions on your account with ease by utilizing Navigator’s free Mobile app and Online Banking. 
  • Be sure to set up e-Alerts to notify you instantly by text or email of activity on your account.
  • Remember, if fraudulent charges occur on your account, we are here to help.  You can call or visit any branch to dispute the charges. 

 

We want to hear from our members. Please email us anytime at service@navigatorcu.org. Please be sure to include your full name in the email. Thank you!