From supporting small businesses to helping members experiencing financial hardship, Navigator Credit Union stands with our community during the COVID-19 crisis. We’re thankful for the trust you have placed in us, and we’re as committed as ever to providing the strength, stability and financial resources our Members need – no matter what happens on life’s journey.
Through our #CommunityStrong initiative, we’ve supported 35 local restaurants negatively impacted by COVID-19 and saluted healthcare workers for their lifesaving contributions. We’ve also donated to Feeding the Gulf Coast, helping them provide 10,000 meals to our friends and neighbors. Learn more about the need for food assistance in our community and join us: https://app.mobilecause.com/vf/NCU.
For the safety of our Members and employees, all Navigator Branch lobbies are temporarily closed until further notice. However our Branches continue to offer drive-through services, now expanded to include almost all typical in-Branch transactions
In-Branch services are available by appointment only. Please call our Member Contact Center to schedule an appointment for services including:
IMPORTANT: If you, or a person you have been in contact with, is exhibiting symptoms of COVID-19, kindly refrain from using our Branch services at this time. We appreciate your cooperation.
Here’s how you can access the services you need.
Bank from any touch-tone phone with ’N Touch Audio by calling 800-344-3281, option 1 (requires Member number and PIN)
We know it’s a difficult time. You’re not alone. If you’re experiencing financial hardship as a result of the coronavirus pandemic, please contact our Member Contact Center at 800-344-3281 for assistance. Requests for financial relief will be handled confidentially and on a case-by-case basis.
One way we’re helping Members whose finances have been affected by COVID-19 is with a special emergency relief loan. COVID Relief Loans are available through May 31, 2020, in amounts up to $1,500 with terms up to 15 months, based on lending criteria. There is no income or employment requirement and a simple Online application with priority processing. For complete details about this special new loan, click here.
As a not-for-profit credit union, Navigator is here to serve our Members, not Wall Street investors. That means we can provide you with a full range of financial products and services, with better rates, fewer fees and more flexibility than a traditional bank can provide.
Start enjoying the benefits of Membership.
