POSITION: Branch Supervisor (Full-time) Alabama

DESCRIPTION OF DUTIES:   Directs, develops, motivates, and disciplines branch personnel, scheduling, administers performance evaluations and recommends appropriate personnel actions; Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions; Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings; Represents the branch as appropriate in its relationships with members, sponsor organizations, suppliers, other financial institutions, and similar groups; Monitors all branch activities to ensure they are in compliance with established credit union polices; Establish new accounts for eligible members and sell the financial services that best meet the needs of the members. Maintain knowledge of all credit union products and services. Perform all non-monetary transactions for members, including but not limited to, wire transfers,  and Money orders check copies, adjustments/changes, automatic transfers, ATM cards, Safety Deposit Box transactions, stop payments, and direct deposits; Obtain and complete required documentation for all consumer loans;  Overseeing and Maintaining an adequate supply of cash.

EXPERIENCE:        Two to three years of similar or related experience.

EDUCATION:          A two-year college degree or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:    Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Branch Supervisor Alabama , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org.

POSITION: Chief Lending Officer (Full-time)

DESCRIPTION OF DUTIES:  Propose, initiate and oversee all loan programs provided by the credit union; assure that lending activities of the credit union meet the needs of the members, comply with all organizational policy and regulatory requirements and are administered to minimize risk to the financial institution. Ultimately responsible that the lending goals are set and achieved. Develops and oversees implementation of loan policies, products and strategies. This position oversees Collections, Titles/Insurance, Consumer Lending, and Mortgage departments.

SPECIAL SKILLS:  Evaluate requests for workouts of loan problems through personal interaction with members or staff representatives to devise solutions which encourage continued payment of loans and assess the options available to the member.  Maintain and review monthly statistics and reports to evaluate quality of loan applications submitted from various dealers and the quality of loan decisions made by underwriters. Direct the development and implementation of an annual budget for the various lending departments of the credit union assuring that information submitted accurately reflects projected revenue and expenses. Perform random monitoring of lending activity to assure appropriate lending decisions are being made by staff and that loans are within the guidelines of the credit union. Make recommendations for changes or additions to loan programs, processes or services which offer expanded benefits to financial institution’s members. Implements approved loan products and processes throughout the financial institution. Review loan documentation to ensure that it accurately describes loan products and remains in compliance with lending regulations. Update policy and procedure manuals as needed. Manage direct reports to maximize productivity and efficiency of the credit union, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EXPERIENCE: A minimum of ten years of lending and management experience including time spent in preparatory positions.

EDUCATION: Bachelor’s degree in Business or related field or a minimum of 10 years of executive leadership experience with a credit union or other financial institution.

GENERAL REQUIREMENTS:  A significant level of trust and diplomacy is required to be an effective subject matter expert in this position.  Must be able to conduct in-depth dialogues, conversations and explanations with internal and external members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature.   Must be able to perform job functions independently and work effectively as part of a team.  Must be able to maintain composure in stressful situations.  Must have expertise in current lending regulations and compliances involved within this field.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Chief Lending Officer , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org.

POSITION: Collector (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES: Participates in maintaining a financially sound loan portfolio through early delinquency control. Methods to accomplish this include (but are not limited to): phone calls, collection letters, and in person interviews. Recommends further action on accounts as deemed necessary (including but not limited to: repossession, legal action, foreclosure and referral to collection agency).

EXPERIENCE: Three to five years of collection experience.

EDUCATION:   High school diploma some College preferred. Ability to be bonded.

SPECIFIC SKILLS:  Excellent oral and written communication skills. Efficient typing/keyboarding and data entry. Must be accurate and attentive to detail. Punctuality and attendance are critical in this position. Uses analytical skills and logic. Ability to multi-task in a fast paced environment while maintaining the ability to prioritize workload. Must possess a pleasant, distinct voice that reflects an enthusiastic, helpful attitude. Knowledge of bankruptcy and repossession laws. Ability to calculate figures and amounts, such as discounts, interest, percentages, rates, ratio, and yields.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to stay calm when being challenged by customers in a stressful manner.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Collector, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Financial Services Representative (Full-time) Alabama

DESCRIPTION OF DUTIES: The Financial Service Representative will serve as a Financial Advisor responsible for providing financial planning services. Responsible for counseling members and prospective members on credit and loan issues. Must maintain a thorough knowledge of all products/services offered by Navigator Credit Union. Must have a working knowledge of products offered by competitors. Responsible for promoting, selling and servicing non-depository financial products. Conduct interviews with members for loan applications, processing and closing loans. Explain and expedite the opening, closing, transfer and rollover of IRA certificates. Perform teller transactions, open CD'S Open and close accounts for Members. Has daily account responsibility for various transactions.  Perform administrative duties, including system data entry and information retrieval as needed. Work on special projects and perform other duties as assigned by the supervisor.

EXPERIENCE: Two to five years of similar or related experience, including time spent in preparatory positions.

EDUCATION: Two years of college (preferred) or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information. Must have great interpersonal skills. Must have the ability to sale and promote the Credit Union products. Must have two to five years in branch financial sales experience providing direct customer/member service.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Financial Services Representative , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Help Desk Specialist (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES:  Providing support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm and select Saturdays from 7:30am until 1:30pm.  Support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues by opening and monitoring Help Desk calls, emails, and tickets; configure and install end user devices; assist in maintenance of internal departmental documentation and procedures; assist in the maintenance of inventory of all necessary IT related equipment; assist in processing of IT related daily and monthly tasks; as well as performing other duties as assigned.

EXPERIENCE:  Six months similar or related experience recommended.

EDUCATION:  High school diploma

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; basic knowledge of DHCP and DNS; some basic knowledge of bookkeeping and accounting principles; and problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to life a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Help Desk Specialist, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Infrastructure Specialist (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES:  The person in this position will be responsible for day to day administration of various servers and systems, including Windows servers in Microsoft Hyper-V environment, backup services, and server level patch deployment.  Provide second level support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm, select Saturdays from 7:30am until 1:30pm, and rotate after hours support with other IT staff.  Second level support includes, but is not limited to, resolving basic hardware and software issues; assisting in the development and maintenance of internal departmental documentation and procedures; monitoring vital system logs on a daily basis; maintaining inventory of all necessary IT related equipment; learning additional job related skills by attending specialized training; as well as performing other duties as assigned.

EXPERIENCE:  Three to five years of similar or related experience is recommended.

EDUCATION:  College background in IT area or equivalent work experience is required.

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union.  Manage day to day Windows server administration tasks, including resource reviews.  Administer backup solutions to ensure successful operations and optimal performance.  Perform server and file level restores as needed.  Provide support and/or provision AD and Server/SAN software and hardware.  Perform lifecycle activities to include firmware upgrades and patches on appliances, storage, and servers as necessary.  Assist with group policy administration.  Build, deploy, and manage servers in both production and development environments.  Mitigate server level risks identified through vulnerability scans.  Participate in large scale projects, and provide technical leadership where necessary.  Strong troubleshooting skills are vital.

GENERAL REQUIREMENTS:    Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Infrastructure Specialist, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Member Contact Center Representative I (Full-time) in Moss Point, MS

DESCRIPTION OF DUTIES: To assist members and potential members with their credit union needs; explain services, respond to problems and direct members to appropriate personnel; assist members with N Touch Web/Audio Home Banking, reply to PSCU/CU Scripter escalated emails in a timely manner; duties also include cross-selling, perform basic teller transactions, accurate record keeping and serving as a liaison between members and NCU personnel; perform other duties as assigned.  Must be a problem solver and direct members to appropriate personnel, must have knowledge of Navigator Credit Union products and services, must protect member’s privacy and work every other Saturday or as needed.

EXPERIENCE: Six months to two years of similar or related experience recommended.

EDUCATION: Equivalent to a high school education.

SPECIFIC SKILLS:  To provide accurate, courteous, friendly, timely and professional service to every person calling Navigator Credit Union; to answer telephone calls within three rings and handle 2000+ calls per month; to be able to operate general office machines, including personal computers and calculators. Must be able to communicate well with others, be dependable and prompt, and must be a problem solver.

GENERAL REQUIREMENTS: Must possess courtesy, tact and diplomacy skills while working one-on-one with callers when giving information that may require assistance and discussion.  Must possess a sales attitude to be able to effectively cross-sell to members.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Infrastructure Specialist, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

 

POSITION: MSR — Member Service Representative (Full-time) in Jackson County, MS and Mobile, AL

DESCRIPTION OF DUTIES:  Providing support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm and select Saturdays from 7:30am until 1:30pm. Support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues by opening and monitoring Help Desk calls, emails, and tickets; configure and install end user devices; assist in maintenance of internal departmental documentation and procedures; assist in the maintenance of inventory of all necessary IT related equipment; assist in processing of IT related daily and monthly tasks; as well as performing other duties as assigned.

EXPERIENCE:  Six months similar or related experience recommended.

EDUCATION:  High school diploma

SPECIFIC SKILLS: Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; basic knowledge of DHCP and DNS; some basic knowledge of bookkeeping and accounting principles; and problem solving skills and attention to detail.

GENERAL REQUIREMENTS:   Must be able to life a minimum of 25 pounds while moving IT equipment. Job may require special hours such as upgrades, special projects, and some holidays. Must be willing to travel, as the job may require offsite training and IT testing. Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Member Service Representative, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

Navigator Credit Union was named one of Mississippi’s Best Places to Work in 2014, 2015, 2016, 2017 and 2018. Mississippi Best Places to Work logo

 

Navigator Credit Union participates in E-Verify. The Credit Union will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. Learn more about E-Verify by clicking here.

We are an equal opportunity employment company. We are dedicated to a policy of nondiscriminatory employment on any basis including race, creed, color, religion, sex, age, national origin or disability unrelated to job performance. The Credit Union also takes affirmative action as required by law or statute to hire qualified veterans, veterans of Vietnam Era and disabled persons.

If you would like to submit an application along with your resume, click here to download a fillable PDF file.