POSITION: Branch Supervisor (Full-time) Alabama

DESCRIPTION OF DUTIES:   Directs, develops, motivates, and disciplines branch personnel, scheduling, administers performance evaluations and recommends appropriate personnel actions; Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions; Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings; Represents the branch as appropriate in its relationships with members, sponsor organizations, suppliers, other financial institutions, and similar groups; Monitors all branch activities to ensure they are in compliance with established credit union polices; Establish new accounts for eligible members and sell the financial services that best meet the needs of the members. Maintain knowledge of all credit union products and services. Perform all non-monetary transactions for members, including but not limited to, wire transfers,  and Money orders check copies, adjustments/changes, automatic transfers, ATM cards, Safety Deposit Box transactions, stop payments, and direct deposits; Obtain and complete required documentation for all consumer loans;  Overseeing and Maintaining an adequate supply of cash.

EXPERIENCE:        Two to three years of similar or related experience.

EDUCATION:          A two-year college degree or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:    Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Branch Supervisor Alabama , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org.

POSITION: Consumer Lending Manager (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES: Responsible for organizing, planning and directing the company’s consumer loan functions to maximize profits and growth. This position establishes and implements departmental lending policies and operational procedures consistent with overall company management policies. Underwrites direct and indirect loans, which meet established lending requirements and provide maximum profitability and minimize risk. Approves, declines or counter offers loan applications within set lending authority. Ensures compliance with company standards and practices and State and Federal regulations. Markets the direct and indirect loan programs to the Branch network and auto dealer base. Ensures department and employees meet designated sales goals. Develops and maintains interest rate structure, lending programs and budgets which are competitive and maximize profitability. Responds to customer inquiries, conducts application interviews, processes and closes consumer loans. Supervises loan servicing activities, including collections. Develops new business and expands existing relationships. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Ensures a competent, motivated staff through hiring, training, counseling and coaching of staff employees.

EXPERIENCE: Five to ten years of similar or related experience, including time spent in preparatory positions.

EDUCATION: A college degree in a related field of study is required.

SPECIFIC SKILLS: Knowledge of State and Federal regulations affecting consumer loans. Knowledge of consumer loan policies, procedures, products and services. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

GENERAL REQUIREMENTS: A significant level of trust and diplomacy is required to be an effective subject matter expert in this position. Must be able to conduct in-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Consumer Lending Manager , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Financial Services Representative (Full-time) Alabama

DESCRIPTION OF DUTIES: The Financial Service Representative will serve as a Financial Advisor responsible for providing financial planning services. Responsible for counseling members and prospective members on credit and loan issues. Must maintain a thorough knowledge of all products/services offered by Navigator Credit Union. Must have a working knowledge of products offered by competitors. Responsible for promoting, selling and servicing non-depository financial products. Conduct interviews with members for loan applications, processing and closing loans. Explain and expedite the opening, closing, transfer and rollover of IRA certificates. Perform teller transactions, open CD'S Open and close accounts for Members. Has daily account responsibility for various transactions.  Perform administrative duties, including system data entry and information retrieval as needed. Work on special projects and perform other duties as assigned by the supervisor.

EXPERIENCE: Two to five years of similar or related experience, including time spent in preparatory positions.

EDUCATION: Two years of college (preferred) or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information. Must have great interpersonal skills. Must have the ability to sale and promote the Credit Union products. Must have two to five years in branch financial sales experience providing direct customer/member service.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Financial Services Representative , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Infrastructure Specialist (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES:  The person in this position will be responsible for day to day administration of various servers and systems, including Windows servers in Microsoft Hyper-V environment, backup services, and server level patch deployment.  Provide second level support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm, select Saturdays from 7:30am until 1:30pm, and rotate after hours support with other IT staff.  Second level support includes, but is not limited to, resolving basic hardware and software issues; assisting in the development and maintenance of internal departmental documentation and procedures; monitoring vital system logs on a daily basis; maintaining inventory of all necessary IT related equipment; learning additional job related skills by attending specialized training; as well as performing other duties as assigned.

EXPERIENCE:  Three to five years of similar or related experience is recommended.

EDUCATION:  College background in IT area or equivalent work experience is required.

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union.  Manage day to day Windows server administration tasks, including resource reviews.  Administer backup solutions to ensure successful operations and optimal performance.  Perform server and file level restores as needed.  Provide support and/or provision AD and Server/SAN software and hardware.  Perform lifecycle activities to include firmware upgrades and patches on appliances, storage, and servers as necessary.  Assist with group policy administration.  Build, deploy, and manage servers in both production and development environments.  Mitigate server level risks identified through vulnerability scans.  Participate in large scale projects, and provide technical leadership where necessary.  Strong troubleshooting skills are vital.

GENERAL REQUIREMENTS:    Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Infrastructure Specialist, PO Box 1647, Pascagoula, MS 39568 or email jlee@navigatorcu.org

POSITION: Member Contact Center Representative I (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES:  To assist members and potential members with their credit union needs; explain services, respond to problems and direct members to appropriate personnel; assist members with N Touch Web/Audio Home Banking, reply to PSCU/CUScripter escalated emails in a timely manner; duties also include cross-selling, perform basic teller transactions, accurate record keeping and serving as a liaison between members and NCU personnel; perform other duties as assigned.  Must be a problem solver and direct members to appropriate personnel, must have knowledge of Navigator Credit Union products and services, must protect member’s privacy and work every other Saturday or as needed.

EXPERIENCE:  Six months to two years of similar or related experience recommended.

EDUCATION:  Equivalent to a high school education.

SPECIFIC SKILLS:  To provide accurate, courteous, friendly, timely and professional service to every person calling Navigator Credit Union; to answer telephone calls within three rings and handle 2000+ calls per month; to be able to operate general office machines, including personal computers and calculators. Must be able to communicate well with others, be dependable and prompt, and must be a problem solver.

GENERAL REQUIREMENTS: Must possess courtesy, tact and diplomacy skills while working one-on-one with callers when giving information that may require assistance and discussion.  Must possess a sales attitude to be able to effectively cross-sell to members.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Member Contact Center Representative I, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: MSR — Member Service Representative (Full-time) in Jackson County, MS and Mobile, AL

DESCRIPTION OF DUTIES:  Assist members with a wide variety of services and advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality customer service; open various new accounts, process necessary information and educate the customers as to services/products available as a result; assist with wide variety of members services; maintain Safe Deposit Boxes; assist members with checkbooks, process credit card/loan applications for members, manages outgoing wires, solve fraud issues, notary, close accounts and basic shared branching transactions; balancing cash dispense and ATM machine; and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EXPERIENCE:  Six months to two years of similar or related experience, including time spent in preparatory positions.

EDUCATION:  High school degree or GED required.

SPECIFIC SKILLS:  Courtesy, tact, and diplomacy are essential elements of the job; work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:  Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.; Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator; Must be able to routinely perform work on computer for an average of 6-8 hours per day; Must be able to work extended hours whenever required or requested by management; Must be capable of regular, reliable and timely attendance; Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team; Must be able to read and carry out various written instructions and follow oral instructions; Must be able to speak clearly and deliver information in a logical and understandable sequence; Must be able to perform basic financial calculations with accuracy; Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public; Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace; and Must be capable of exercising highest level of discretion on confidential matters.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to Navigator Credit Union, Human Resources, ATTN:  Member Service Rep., PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

Navigator Credit Union was named one of Mississippi’s Best Places to Work in 2014, 2015, 2016, 2017 and 2018. Mississippi Best Places to Work logo

 

Navigator Credit Union participates in E-Verify. The Credit Union will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. Learn more about E-Verify by clicking here.

We are an equal opportunity employment company. We are dedicated to a policy of nondiscriminatory employment on any basis including race, creed, color, religion, sex, age, national origin or disability unrelated to job performance. The Credit Union also takes affirmative action as required by law or statute to hire qualified veterans, veterans of Vietnam Era and disabled persons.

If you would like to submit an application along with your resume, click here to download a fillable PDF file.