Careers at Navigator
At Navigator, our team members strive to provide the best financial solutions for our members every day. Please see below for a list of current job openings:
POSITION: Marketing Manager (Full-Time) DEPARTMENT: Marketing
DESCRIPTION OF DUTIES: Provide oversight and direction, consistent with Navigator’s strategic vision to execute Marketing plans that will lead to increased market share, asset growth, loan growth and product penetration. Responsible for assigned duties with regard to event planning, sponsor relations, traditional and social media management, printed materials and branch supplies as well as market research and tracking. Responsibilities include supervision of plans for community and special events, sponsorships, approval of supplies and oversee implementation of vendors to support events such as Annual Shareholders’ Meeting and grand openings. Oversee updates to Navigator’s website and collateral branding sources including creating, updating and scheduling inLighten (lobby) boards and updating monthly financial statements. Develop printed needs and new materials as requested by departments to present to CCO; ensure updates to all printed materials. Disseminate news releases as identified by CCO. Assist with the development of radio, TV, outdoor and printed ads as directed by CCO. Provide communication to Ingalls Shipbuilding to maintain a positive relationship and promote credit union products and services. Serve as liaison with Ingalls and support all Ingalls events. Manage orientation process including conducting presentations and opening new accounts. Serve as liaison with Ingalls and support all Ingalls events including MS and 5k Walks, IMA Ball, Christmas Coffee Break and Taste of New Orleans. Directs activities of department personnel. Approve options for specialty goods and uniforms. Design and develop forms for internal use and monitor the update process of all forms on a regular basis to ensure brand standards are met. Research and identify opportunities to improve marketing staff development through educational and enrichment programs that bring value to the organization and increase job knowledge. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Ensures a competent, motivated staff through hiring, training, counseling and coaching of staff employees.
EXPERIENCE: Two to five years of similar or related experience, including time spent in preparatory positions.
EDUCATION: A bachelor’s degree in a related field of study is required.
SPECIFIC SKILLS: The ability to motivate or influence senior level personnel, internally or externally, is a key component of the job, requiring a significant level of expertise, credibility, influence and trust. Proficiency in developing and delivering material presentations on complex topics can be important to fulfilling the responsibilities of the position. The ability to communicate efficiently to all levels of the organization is vital to be able to fulfill the job responsibilities of this position. Maintain proficiency with Microsoft Office products to enhance skills for production, design and tabulation of various marketing pieces. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
GENERAL REQUIREMENTS: A significant level of trust and diplomacy is required to be an effective subject matter expert in this position. Must be able to conduct in-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature.
Navigator Credit Union offers a competitive salary and comprehensive benefit package. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Member Service Rep., PO Box 1647, Pascagoula, MS 39568 or email firstname.lastname@example.org
POSITION: MSR — Member Service Representative (Full-time) in Jackson County, MS and Mobile, AL
DESCRIPTION OF DUTIES: Assist members with a wide variety of services and advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality customer service; open various new accounts, process necessary information and educate the customers as to services/products available as a result; assist with wide variety of members services; maintain Safe Deposit Boxes; assist members with checkbooks, process credit card/loan applications for members, manages outgoing wires, solve fraud issues, notary, close accounts and basic shared branching transactions; balancing cash dispense and ATM machine; and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
EXPERIENCE: Six months to two years of similar or related experience, including time spent in preparatory positions.
EDUCATION: High school degree or GED required.
SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job; work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
GENERAL REQUIREMENTS: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.; Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator; Must be able to routinely perform work on computer for an average of 6-8 hours per day; Must be able to work extended hours whenever required or requested by management; Must be capable of regular, reliable and timely attendance; Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team; Must be able to read and carry out various written instructions and follow oral instructions; Must be able to speak clearly and deliver information in a logical and understandable sequence; Must be able to perform basic financial calculations with accuracy; Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public; Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace; and Must be capable of exercising highest level of discretion on confidential matters.
Navigator Credit Union offers a competitive salary and comprehensive benefit package. Applicants should mail a resume to Navigator Credit Union, Human Resources, ATTN: Member Service Rep., PO Box 1647, Pascagoula, MS 39568 or email email@example.com