POSITION: Branch Supervisor (Full-time) Alabama

DESCRIPTION OF DUTIES:   Directs, develops, motivates, and disciplines branch personnel, scheduling, administers performance evaluations and recommends appropriate personnel actions; Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions; Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings; Represents the branch as appropriate in its relationships with members, sponsor organizations, suppliers, other financial institutions, and similar groups; Monitors all branch activities to ensure they are in compliance with established credit union polices; Establish new accounts for eligible members and sell the financial services that best meet the needs of the members. Maintain knowledge of all credit union products and services. Perform all non-monetary transactions for members, including but not limited to, wire transfers,  and Money orders check copies, adjustments/changes, automatic transfers, ATM cards, Safety Deposit Box transactions, stop payments, and direct deposits; Obtain and complete required documentation for all consumer loans;  Overseeing and Maintaining an adequate supply of cash.

EXPERIENCE:        Two to three years of similar or related experience.

EDUCATION:          A two-year college degree or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:    Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Branch Supervisor Alabama , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org.

POSITION: Chief Lending Officer (Full-time)

DESCRIPTION OF DUTIES:  Propose, initiate and oversee all loan programs provided by the credit union; assure that lending activities of the credit union meet the needs of the members, comply with all organizational policy and regulatory requirements and are administered to minimize risk to the financial institution. Ultimately responsible that the lending goals are set and achieved. Develops and oversees implementation of loan policies, products and strategies. This position oversees Collections, Titles/Insurance, Consumer Lending, and Mortgage departments.

SPECIAL SKILLS:  Evaluate requests for workouts of loan problems through personal interaction with members or staff representatives to devise solutions which encourage continued payment of loans and assess the options available to the member.  Maintain and review monthly statistics and reports to evaluate quality of loan applications submitted from various dealers and the quality of loan decisions made by underwriters. Direct the development and implementation of an annual budget for the various lending departments of the credit union assuring that information submitted accurately reflects projected revenue and expenses. Perform random monitoring of lending activity to assure appropriate lending decisions are being made by staff and that loans are within the guidelines of the credit union. Make recommendations for changes or additions to loan programs, processes or services which offer expanded benefits to financial institution’s members. Implements approved loan products and processes throughout the financial institution. Review loan documentation to ensure that it accurately describes loan products and remains in compliance with lending regulations. Update policy and procedure manuals as needed. Manage direct reports to maximize productivity and efficiency of the credit union, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EXPERIENCE: A minimum of ten years of lending and management experience including time spent in preparatory positions.

EDUCATION: Bachelor’s degree in Business or related field or a minimum of 10 years of executive leadership experience with a credit union or other financial institution.

GENERAL REQUIREMENTS:  A significant level of trust and diplomacy is required to be an effective subject matter expert in this position.  Must be able to conduct in-depth dialogues, conversations and explanations with internal and external members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature.   Must be able to perform job functions independently and work effectively as part of a team.  Must be able to maintain composure in stressful situations.  Must have expertise in current lending regulations and compliances involved within this field.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Chief Lending Officer , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org.

POSITION: Collector (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES: Participates in maintaining a financially sound loan portfolio through early delinquency control. Methods to accomplish this include (but are not limited to): phone calls, collection letters, and in person interviews. Recommends further action on accounts as deemed necessary (including but not limited to: repossession, legal action, foreclosure and referral to collection agency).

EXPERIENCE: Three to five years of collection experience.

EDUCATION:   High school diploma some College preferred. Ability to be bonded.

SPECIFIC SKILLS:  Excellent oral and written communication skills. Efficient typing/keyboarding and data entry. Must be accurate and attentive to detail. Punctuality and attendance are critical in this position. Uses analytical skills and logic. Ability to multi-task in a fast paced environment while maintaining the ability to prioritize workload. Must possess a pleasant, distinct voice that reflects an enthusiastic, helpful attitude. Knowledge of bankruptcy and repossession laws. Ability to calculate figures and amounts, such as discounts, interest, percentages, rates, ratio, and yields.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to stay calm when being challenged by customers in a stressful manner.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Collector, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Consumer Lending Manager

DESCRIPTION OF DUTIES:  Responsible for organizing, planning and directing the company’s consumer loan functions to maximize profits and growth. This position establishes and implements departmental lending policies and operational procedures consistent with overall company management policies. Underwrites direct and indirect loans, which meet established lending requirements and provide maximum profitability and minimize risk. Approves, declines or counter offers loan applications within set lending authority. Ensures compliance with company standards and practices and State and Federal regulations.  Markets the direct and indirect loan programs to the Branch network and auto dealer base. Ensures department and employees meet designated sales goals. Develops and maintains interest rate structure, lending programs and budgets which are competitive and maximize profitability.  Responds to customer inquiries, conducts application interviews, processes and closes consumer loans.  Supervises loan servicing activities, including collections.  Develops new business and expands existing relationships. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations.  Ensures a competent, motivated staff through hiring, training, counseling and coaching of staff employees.

EXPERIENCE:  Five to ten years of similar or related experience, including time spent in preparatory positions.

 EDUCATION:  A college degree in a related field of study is required.

 SPECIFIC SKILLS:  Knowledge of State and Federal regulations affecting consumer loans. Knowledge of consumer loan policies, procedures, products and services.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

 GENERAL REQUIREMENTS:    A significant level of trust and diplomacy is required to be an effective subject matter expert in this position. Must be able to conduct in-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Consumer Lending Manager, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Financial Services Representative (Full-time) Mississippi

DESCRIPTION OF DUTIES: The Financial Service Representative will serve as a Financial Advisor responsible for providing financial planning services. Responsible for counseling members and prospective members on credit and loan issues. Must maintain a thorough knowledge of all products/services offered by Navigator Credit Union. Must have a working knowledge of products offered by competitors. Responsible for promoting, selling and servicing non-depository financial products. Conduct interviews with members for loan applications, processing and closing loans. Explain and expedite the opening, closing, transfer and rollover of IRA certificates. Perform teller transactions, open CD'S Open and close accounts for Members. Has daily account responsibility for various transactions.  Perform administrative duties, including system data entry and information retrieval as needed. Work on special projects and perform other duties as assigned by the supervisor.

EXPERIENCE: Two to five years of similar or related experience, including time spent in preparatory positions.

EDUCATION: Two years of college (preferred) or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information. Must have great interpersonal skills. Must have the ability to sale and promote the Credit Union products. Must have two to five years in branch financial sales experience providing direct customer/member service.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Financial Services Representative , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Help Desk Specialist in Jackson County, Miss.

DESCRIPTION OF DUTIES:  Providing support for the IT Help Desk Monday-Friday from 8:30 am until 5:00 pm and select Saturdays from 7:30 am until 1:30 pm.  Support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues by opening and monitoring Help Desk calls, emails, and tickets; configure and install end user devices; assist in maintenance of internal departmental documentation and procedures; assist in the maintenance of inventory of all necessary IT related equipment; assist in processing of IT related daily and monthly tasks; as well as performing other duties as assigned.

EXPERIENCE:  Six months similar or related experience recommended.

EDUCATION:  High School diploma.

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; basic knowledge of DHCP and DNS; some basic knowledge of bookkeeping and accounting principles; and problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Navigator Credit Union offers a competitive salary and great benefits. Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN: Help Desk Specialist , PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: MSR - Member Service Representative (Full-Time) in Alabama

DESCRIPTION OF DUTIES:  Assist members with a wide variety of services and advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality customer service; open various new accounts, process necessary information and educate the customers as to services/products available as a result; assist with wide variety of members services; maintain Safe Deposit Boxes; assist members with checkbooks, process credit card/loan applications for members, manages outgoing wires, solve fraud issues, notary, close accounts and basic shared branching transactions; balancing cash dispense and ATM machine; and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EXPERIENCE:  Six months to two years of similar or related experience, including time spent in preparatory positions.

EDUCATION:  High school degree or GED required.

SPECIFIC SKILLS:  Courtesy, tact, and diplomacy are essential elements of the job; work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:  Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.; must be able to operate routine office equipment including telephone, copier, facsimile, and calculator; must be able to routinely perform work on computer for an average of 6-8 hours per day; must be able to work extended hours whenever required or requested by management; must be capable of regular, reliable and timely attendance; must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team; must be able to read and carry out various written instructions and follow oral instructions; must be able to speak clearly and deliver information in a logical and understandable sequence; must be able to perform basic financial calculations with accuracy; must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public; must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace; and must be capable of exercising highest level of discretion on confidential matters.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Member Service Representative, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Mortgage Loan Manager (Full-time)

DESCRIPTION OF DUTIES:  Supervises and assists with the workflow processes in the Mortgage Center to achieve maximum productivity and assures a smooth and efficient Mortgage Center operation. Provides services to originators, members and other departments for all types of mortgage loan processing. Responsible for all accounting procedures required in loan funding. Oversees that mortgage loan documentation is accurate, complete and ready for member closings.  Troubleshoots and resolves issues regarding member or internal inquiries, either by direct interaction, telephone, appropriate delegation or written correspondence. Manages direct reports to maximize productivity, efficiency, and the potential of direct reports, including: hiring, directing job assignments, monitoring staff performance, coaching, and assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraises performance in a timely manner and provide recommendations for staff compensation, promotion, and termination, as appropriate.  Developes staff by providing information, education and experiential growth opportunities. Verifies the timely funding of sold loans to ensure there are no outstanding deficiencies. Compiles monthly funding and other regular reports for management. Reviews bills for payment, including appraisals, searches, recordings and title insurance bills. Provides appropriate training and updates for processors to ensure ongoing knowledge of systems, regulatory matters, products and investors. Maintains close relations with others in the banking community, home construction, and real estate to be knowledgeable about property values and to build a network of professionals.

EXPERIENCE:  Two to five years of similar or related experience, including time spent in preparatory positions. Experience with Federal Housing Authority (FHA), Veterans Affairs (VA), and Federal National Mortgage (Fannie Mae). Ability to organize and analyze financial information. PC knowledge including spreadsheet and word processing capabilities.

EDUCATION: A two-year college degree or completion of a specialized course of study at a business or trade school.

SPECIFIC SKILLS:  Knowledge of State and Federal regulations affecting mortgage loans.  Knowledge of mortgage loan policies, procedures, products and services. Knowledge of a width of information including but not limited to: the credit union’s current mortgage loan interest rates, commitment/rate lock/relock fee procedures, consumer loan products/rates/guidelines that are used in conjunction with Mortgage Lending and FICS software systems.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

GENERAL REQUIREMENTS:  A significant level of trust and diplomacy is required to be an effective subject matter expert in this position.  Must be able to conduct in-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature. Must be able to maintain licensing through the National Mortgage Licensing System throughout employment.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Mortgage Loan Manager, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Mortgage Loan Officer (Full-time)

DESCRIPTION OF DUTIES:  Conducts the loan interview and secures the member information necessary to initiate a loan transaction. Provides loan information and service to members, realtors, and others as needed. Receives and screens loan applications; requests applicant credit and mortgage status; banking and personal references; and notifies those applicants not qualified for further consideration. Prepares records and reports as requested regarding loan origination and closing activities as needed. Responds to inquiries from prospective members regarding all types of mortgage loans.  Provides requested information regarding the credit union’s lending policies and procedures.  Requests a personal employment and credit check of the applicant. Requests an appraisal on the property under consideration. Screens completed applicants; submits those applications qualified for approval; and provides the Mortgage Lending Manager with additional information as required.  Cross-sells products including consumer loan products, deposit account products, etc.  Maintains close relations with others in the banking community, home construction, and real estate to be knowledgeable about property values and to build a network of professionals.

EXPERIENCE:  Three to five years of similar or related experience, including time spent in preparatory positions. Experience with Federal Housing Authority (FHA), Veterans Affairs (VA), and Federal National Mortgage (Fannie Mae).

EDUCATION: High school diploma required.

SPECIFIC SKILLS:  Knowledge of State and Federal regulations affecting mortgage loans.  Knowledge of mortgage loan policies, procedures, products and services. Knowledge of a width of information including but not limited to: the credit union’s current mortgage loan interest rates, commitment/rate lock/relock fee procedures, consumer loan products/rates/guidelines that are used in conjunction with Mortgage Lending and FICS software systems.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.

GENERAL REQUIREMENTS:  A significant level of trust and diplomacy is required to be an effective subject matter expert in this position.  Must be able to conduct in-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature. Must be able to maintain licensing through the National Mortgage Licensing System throughout employment.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Mortgage Loan Officer, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

POSITION: Marketing Assistant (Full-time) in Jackson County, Mississippi

DESCRIPTION OF DUTIES: The Marketing Assistant will provide support, consistent with the Credit Union’s strategic vision to execute marketing plans that will lead to increased market share, asset growth, loan growth and product penetration. Responsible for assigned duties with regard to event planning, sponsor relations, traditional and social media management, printed materials and branch supplies as well as market research. Reports to the Marketing Director.

EXPERIENCE: One to three years of similar or related experience, including time spent in preparatory positions.

EDUCATION:  A two-year college degree or completion of a specialized course of study in Marketing, Communications, Public Relations, Journalism or English.

SPECIFIC SKILLS: The Marketing Assistant must have a helpful member service interaction with members as well as employees at every level of the organization; Must have excellent oral and written communication skills, exemplary phone etiquette and attention to detail; Must be able to handle multiple, simultaneous and changing priorities; Must be capable of exercising highest level of discretion on both internal and external confidential matters; and Must be proficient in Microsoft Office Suite.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.   Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Marketing Assistant, PO Box 1647, Pascagoula, MS 39568 or email nness@navigatorcu.org

Navigator Credit Union was named one of Mississippi’s Best Places to Work in 2014, 2015, 2016, 2017 and 2018. Mississippi Best Places to Work logo

 

Navigator Credit Union participates in E-Verify. The Credit Union will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. Learn more about E-Verify by clicking here.

We are an equal opportunity employment company. We are dedicated to a policy of nondiscriminatory employment on any basis including race, creed, color, religion, sex, age, national origin or disability unrelated to job performance. The Credit Union also takes affirmative action as required by law or statute to hire qualified veterans, veterans of Vietnam Era and disabled persons.

If you would like to submit an application along with your resume, click here to download a fillable PDF file.