Member Services: (228) 475-7300 option 2
Member Services toll free: (800) 344-3281
Monday – Friday: 9 a.m. to 5 p.m. Central
Saturday: 9 a.m. to 1 p.m. Central
How can we help? Get in touch with us!
Member Services: (228) 475-7300 option 2
Member Services toll free: (800) 344-3281
Monday – Friday: 9 a.m. to 5 p.m. Central
Saturday: 9 a.m. to 1 p.m. Central
If you need to send us documents, please use this address:
Navigator Credit Union
P.O. Box 1647
Pascagoula, MS 39568-1647
Email is not a secure method of correspondence. Please do not include sensitive information (Member number, account number, social security number or date of birth) in your email message.
Email: service@navigatorcu.org
Lost or stolen debit card: (866) 609-7690
24 hours a day
To set up or change your PIN: (888) 886-0083
24 hours a day
FRAUD: Fraud alert texts will come from the number 49447. Be sure to save it in your contact list so you don’t miss a notification.
If you need to speak to a live fraud representative, call (888) 918-7313.
Lost or stolen credit card: (866) 609-7690
24 hours a day
To change your PIN: (888) 886-0083
24 hours a day
FRAUD: If you need to speak to a live fraud representative, call (888) 918-7313.
SCAM ALERT: Navigator Credit Union will never initiate a call, text or email to ask for your Social Security number, Member number, online account password or other personal information. Navigator will never ask for you to confirm payments via text message. Always contact Navigator directly if you have concerns.
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