Joy, chat assistant
Meet Joy chat! She’s fast, friendly, and knowledgeable. Joy is a virtual assistant, and she can answer common banking questions, day or night.
Features available in the Navigator mobile app to help you manage your accounts.
How do I place a travel notice on my account?
How do I place a travel notice on my account?
How do I set up or change alerts?
How do I set up or change transaction alerts in digital banking.
How to find your member number
“What’s my member number?” Three ways to find your member number at Navigator.
How do I reorder checks?
Through online and mobile banking you can reorder checks for your Navigator checking account.
How to set up recurring transfers and transfers to internal and external accounts?
Through online and mobile banking you can set up member to member transfers and external transfers.
Card Controls for Navigator debit cards and credit cards
Card Controls offers many card management functions that create control, convenience and transparency for your accounts. Card Controls for debit cards and credit cards!
Why is my available balance less than my current balance?
Why is my available balance less than my current balance?
How do I file a debit card dispute?
How do I file a debit card dispute?
How do I file credit card dispute?
How do I file credit card dispute?