Navigator Credit Union is proud to continue the tradition of building a legacy of excellence for our members. One proof of this is our commitment to provide the best service possible by continuously updating our technology. Best of all, using our online and mobile services can also help protect you from identity theft and other financial fraud. Here’s how:
Online Banking. Periodically logging on to your account through online banking lets you keep an eye on your balances and account activity, ensuring you catch unauthorized transactions quickly, when damage may be easier to repair. All of your information is safe, thanks to our advanced security features and encryption.
e-Statements. With e-Statements, you will receive an email within the first few days of the month letting you know that your account statement is available through ’N Touch Online Banking. That means that you will receive your e-Statement faster and your paper statement will no longer sit in your mailbox where it can be stolen.
Online Bill Pay. When you pay bills online, you avoid placing checks and other personal information in your mailbox where it can be stolen. Plus, by using e-Statements and online Bill Pay, you can virtually eliminate sensitive paper mail.
Direct Deposit. Having your paycheck, benefits or investment income payments deposited electronically into your account can save you a trip to Navigator and give you quicker access to your money.
Debit Cards. They work the same way as a check — the funds are deducted directly from your checking account — but debit cards are simpler to use, easy to carry and allow for faster transactions. They also don’t contain any personal information, such as an address or phone number, like a check does.
In addition to security, we also have a number of new and upcoming technology additions that will add convenience to your life:
Ask Auto. While you’re visiting the car lot, this new app can be downloaded to your smartphone and will give you detailed information on your vehicle of interest. After you’ve made your decision, skip going to the branch by applying for your loan on the spot using your phone or tablet.
Phone System. Navigator Credit Union recently converted to a new, user-friendly phone system giving members more automated capabilities than ever before. Members will now have access to a full employee phone directory. Our new call back feature keeps you from waiting on hold when call volume is high. By requesting a call back, you can do other things until your call is returned by the next available representative.
Online Account Opening and Mobile Deposit. These two new services will make it easier to open a new account and deposit your checks without ever coming to a branch. Watch for future announcements of these new services.
To learn more about how we offer technology that provides convenience and keeps you and your hard-earned money safe, contact us at 228-475-7300 or visit www.navigatorcu.org.
Robert A. Fertitta
President & CEO