To report your VISA® Debit Card lost or stolen
Call: 800-472-3272 or 973-682-2652, 24 hours a day.
To report your lost or stolen VISA® Credit Card
Call cardholder service: 844-700-0990, 7 a.m.-9 p.m., Monday - Friday;
301-945-3564 after 9 p.m. and weekends.
To report fraudulent activity on your account
Call 877-253-8964
Click here for information on how you can prevent fraud.
To locate a surcharge-free ATM
Visit culiance.com.
To locate a CO-OP connected credit union
Visit co-opcreditunions.org.
For other inquiries
Call the Member Contact Center toll free 800-344-3281, 8:30 a.m. - 5 p.m., Monday-Friday; 8:30 a.m. - 1 p.m., Saturday