To report your VISA® Debit Card lost or stolen

Call: 800-472-3272 or 973-682-2652,  24 hours a day.

To report your lost or stolen VISA® Credit Card

Call cardholder service: 844-700-09907 a.m.-9 p.m., Monday - Friday;
301-945-3564 after 9 p.m. and weekends.

To report fraudulent activity on your account

Call 877-253-8964

Click here for information on how you can prevent fraud.

To locate a surcharge-free ATM


To locate a CO-OP connected credit union

For other inquiries

Call the Member Contact Center toll free 800-344-3281, 9 a.m. - 5 p.m., Monday-Friday; 9 a.m. - 1 p.m., Saturday

Connect with us on social media!