To report your VISA® Debit Card lost or stolen

Call: 800-472-3272 or 973-682-2652,  24 hours a day.

To report your lost or stolen VISA® Credit Card

Call cardholder service: 866-609-7699

To report fraudulent activity on your account

Call 877-253-8964
Navigator Fraud Department's text number is 37268.

Click here for information on how you can prevent fraud.

To locate a surcharge-free ATM

Visit culiance.com.

To locate a CO-OP connected credit union

Visit co-opcreditunions.org.

For general information and account inquiries

Navigator’s Member Contact Center offers toll-free customer service assistance during regular business hours (Monday-Friday, 9 a.m.-5 p.m. and Saturday, 9 a.m.-1 p.m.) by calling 800-344-3281. To submit a request for assistance when the Credit Union is closed or anytime 24 hours a day, please email Service@NavigatorCU.org and a Team Member will respond the next business day.

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