Here are 3 signs to identify a scam
1. Don’t give your personal or financial information in response to a request that you didn’t expect.
Impersonating Navigator is a tactic used by criminals to steal your money.
Navigator Credit Union will NEVER call, text, or email you asking for personal information such as your:
- full username
- password
- account number
- full card number
- authentication codes
If you get an email or text message from “Navigator Credit Union”, please do NOT click on any links. Call us directly at (800) 344-3281. Don’t call a number they gave you or the number from your caller ID.
2. Resist the pressure to act immediately
Scammers want you to act before you have time to think. Anyone who pressures you to give them your personal information is a scammer.
Navigator Credit Union will NEVER call, text, or email you asking for personal information.
3. Stop and call Navigator
If you get a suspicious call or message, hang up or delete it right away. It’s not rude to hang up when you’re protecting your money. Call Navigator using the phone number on our website, (800) 344-3281 to verify the suspicious phone call or text.
Contact us
If you suspect you have been targeted by a scam, please contact us immediately at (800) 344-3281 or message us through the mobile app. We are here to help you limit your exposure and guide you on the best course of action.