Here are 3 signs to identify a scam
1. Scammers PRETEND to be from Navigator Credit Union
Scammers often pretend to be contacting you as “Navigator Credit Union”.
They often use technology to change the phone number that appears on your caller ID. So the name and number you see might not be real.
Impersonating Navigator is a tactic used by criminals to steal your money.
Navigator Credit Union will NEVER call, text, or email you asking for personal information such as your:
- full username
- password
- account number
- full card number
- authentication codes
2. Scammers say there’s a PROBLEM
Scammers often pretend to be contacting you as “Navigator Credit Union”.
They often use technology to change the phone number that appears on your caller ID. So the name and number you see might not be real.
They might call or text saying your loan payment has a problem or that there is fraud detected on your account, and you need to verify your information.
Navigator Credit Union will NEVER call, text, or email you asking for personal information.
3. Scammers PRESSURE you to act immediately
Scammers want you to act before you have time to think. If you’re on the phone, they might tell you not to hang up, so you can’t check out their story.
If you get a suspicious call or message, hang up or delete it right away.
Contact us
If you suspect you have been targeted by a scam, please contact us immediately at (800) 344-3281 or message us through the mobile app. We are here to help you limit your exposure and guide you on the best course of action.