Standing Strong with the Gulf Coast

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As COVID-19 continues to affect our local communities, Navigator remains committed to providing the strength, stability and financial resources our Members need. With the 82^nd Annual Shareholders’ Meeting approaching, we’re not only looking back at the ways your Credit Union made a difference during the global pandemic, but also looking forward as we provide the products and services our Members need in these unprecedented times.

Navigator stood with our communities as the coronavirus swept the globe in 2020, earning recognition as one of three finalists for the Jackson County Chamber of Commerce CHAMPION AWARD for outstanding performance during the pandemic. We launched #CommunityStrong, an initiative to show support for the people and places we serve all along the Mississippi and Alabama Gulf Coasts.

During the difficult days of 2020, Navigator’s support helped Habitat for Humanity of the Mississippi Gulf Coast and Habitat for Humanity of Baldwin County build homes in Jackson County (MS) and Baldwin County (AL); and our contributions to Feeding the Gulf Coast, helped the food bank provide nearly 13,000 meals to food pantries along the Mississippi and Alabama Gulf Coasts helping to feed our friends and neighbors facing hardship.

Through the Community Strong initiative, Navigator also supported more than 40 local restaurants negatively impacted by the pandemic as we provided meals to Credit Union employees on the financial front lines and saluted healthcare workers for their life-saving contributions during National Nurses Week and National Hospital Week. The Community Strong effort grew to include “We’re All Essential Wednesdays” to acknowledge the importance of every Navigator Member and Team Member, not just those officially designated as essential workers. On those special Wednesdays, every Member who visited a Branch lobby or drive-through was provided personal-sized hand sanitizers to assist in combatting the virus.

Navigator also reached out to help Members who experienced financial hardships due to the pandemic. A special COVID-19 Relief Loan offered emergency funds in amounts up to $1,500 with no income or employment requirements. And our support for Members continues as we know it continues to be a trying time. We want Navigator Members who are dealing with financial difficulties as a result of COVID-19 to know you can request a review of your situation. While automatic COVID-related payment extensions and COVID Relief Loans are no longer available, you can ask for consideration due to special circumstances by calling our Member Contact Center, 800-344-3281. Each request will be handled confidentially and on a case-by-case basis.

As a not-for-profit financial institution that's served the Gulf Coast since 1939, we've been here through good times and bad. You can count on us for the services and support you need – no matter what happens on life's journey.